Keith Millar
17 Asher Reeds, Langton Green, Tunbridge Wells, Kent TN3 0AL
Tel (h): 01892 862 632 Tel (m): 07775 563 779
E-mail: keithimillar@gmail.com
A resourceful, conscientious and entrepreneurial Project Manager, with over 25 years experience of working in busy, customer focused commercial businesses
Practical and multi-skilled, combining a hands-on, can do management style with a high level of business acumen
Highly professional, proactive and customer centred, performing well under pressure while maintaining a friendly and professional attitude
Good humoured with strong interpersonal and communication skills
Creative, resourceful and intuitive, effectively maintaining and developing positive relationships with existing and new customers. Maximising opportunities to increase revenue and profit and achieve customer satisfaction at all times, displaying a positive attitude, integrity and commitment.
Adaptable, dedicated and dynamic, with a strong desire to succeed in getting the job done right
· Experienced Installation Manager, used to working outside normal working hours in adverse weather conditions
· Ability to manage a diverse work force in very demanding, time critical situations, ensuring that safety and quality are not compromised
· Team Leader and Team Player, who can also work autonomously
· Pragmatic approach to problem solving
· Excellent Communication and Interpersonal skills, able to communicate effectively at all levels
· Ability to make decisions in a time critical, pressurised environment
· Administrative and Financial Management including management of overheads, costs and debts
KEY ACHIEVEMENTS
· Designed and built wireless transmitters and receivers for controlling bespoke DMX Christmas Lighting features in London’s prestigious Motcomb Street and Mount Street
· Project managed the installation of Swarovski’s landmark Christmas Snowflake in Knightsbridge
· Managed the design, manufacturing, planning and installation of London’s famous Oxford Street and Regent Street Christmas lights
· Worked alongside the Westfield management team to design and install the first Christmas lighting display for their premier White City development
December 2010 to present Project Manager Abraxus Lighting Ltd
· Supervise and assist in-house and contractor work force to ensure that projects are completed safely, on time, within budget and to clients’ satisfaction
· Develop new products including Wireless DMX controllers and remote switching
· Highway Electrical Registration Scheme (HERS) Qualified Supervisor
· Undertake comprehensive site surveys to design Christmas lighting schemes to match clients’ ideas and budget
· Produce site specific risk and method statements
· Develop new business within Central London, focusing on installation and maintenance contracts
April 2010 to November 2010 Regional Sales Manager The Festive Lighting Co. Ltd
· Supervise and assist contractor work force to ensure that projects are completed safely, on time, within budget and to clients’ satisfaction
· Undertake comprehensive site surveys to enable me to design schemes based on clients’ ideas
· Produce designs and quotations within clients’ budgets
· Identify potential new business within the South East
· Play an active role in producing company Sales & Marketing material
· Build strong relationship with new and existing clients to ensure loyalty
· Ensure high levels of client service and provide after sales customer care
February 2008 to April 2010 General Manager Piggotts Company Ltd
· Manage and assist Piggotts’ direct work force to ensure that projects are completed safely, on time, within budget and to clients’ satisfaction
· Undertake comprehensive site surveys and produce detailed site specific risk assessments, method statements, site reports, quotations and works orders
· Undertake regular staff appraisals
· Negotiate with and source new suppliers, to provide a variety of materials
May 2006 – February 2008 Sales Manager Fresh Service
· Manage driver scheduling and work allocation to ensure efficient use of company’s 11 vehicle fleet 24 hours a day 7 days a week
· To establish, maintain and improve relations with Key accounts as directed by the Transport Manager and Directors
· Optimize results from on going assessment of existing customers, with the objective of creating client loyalty and guaranteeing future sales against set targets
· Prepare weekly reports for the Directors and Transport Manager, detailing the condition of relationships, new business and current progress against set Key Performance Indicators within the prescribed time scales and standards stipulated by the company
March 1994 – May 2006 Director Festive Decorations Ltd
· Head a team of installation staff to undertake all works associated with the installation of commercial seasonal decorations, from the installation of all necessary infrastructure to the hanging of the displays
· Visit potential customers to discuss their requirements, carry out site surveys and produce plans and quotations to reflect their ideas
· Design, manufacture, supply and install total professional lighting solutions
· Ensure client retention, maintaining loyalty through establishing strong business relations within a highly competitive market
· Produce business plans and conduct regular reviews to ensure targets achieved
· Maintain high levels of service quality, providing before and after sales customer care
· Implement quality control and product development
1991 - 1994 Installation Manager Pearce Festive Lighting Ltd
1985 - 1991 Exhibition Coordinator LEP International Ltd
Enrolled with Central Sussex College to study Level 3 NVQ Diploma in Installing Electrotechnical Systems and Equipment City & Guilds 2357 (September 2012)
Highway Electrical Registration Scheme - Qualified Supervisor (ASLEC)
Highway Electrical Sector Academy - Temporary Traffic Management on urban and rural roads
Highway Electrical Sector Academy - Working at Height with Steps and Ladders
Highway Electrical Sector Academy - Manual Handling
Highway Electrical Academy - Working in the vicinity of DNO equipment G39/1
I.P.A.F. - Static Boom, Mobile Vertical, Mobile Boom (1B, 3A, 3B)
InTuition PAT Training Services - Portable Appliance Testing, theory and practice
Institute of Environmental Health - Level 2 Award in Health & Safety in the Workplace
Institute of Environmental Health - Level 2 Award in Principles of Risk Assessment
St John Ambulance - Emergency first aid at work
ECS Card
7 ‘O’ Levels including Mathematics and English Language
Proficient user of Microsoft Word, Excel, Power Point, Outlook and Sage ACT
Date of Birth, 25th February 1968
Married, 20 years
Full, UK licence, categories B, BE, C1, C1E, D1 & D1E, own transport
Clean sick record last three years
COPY CERTIFICATES
